Frequently Asked Questions

Each Saajriwaaj piece is crafted using premium-quality alloys, brass, and copper bases, finished with high-grade gold, rose gold, or rhodium plating. We use fine-cut crystals, cubic zirconia, and imitation pearls, chosen for their brilliance and durability.

Yes. All Saajriwaaj jewellery is made with nickel-free, skin-safe materials, ensuring comfort and elegance for everyday wear.

To keep your jewellery shining like new: - Avoid contact with water, perfume, or harsh chemicals. - Wipe gently with a soft, dry cloth after each use. - Store pieces in the original Saajriwaaj box or a soft pouch to prevent scratches and tarnishing. Proper care helps your jewellery retain its polish and finish for years.

We accept returns or exchanges within 7 days of delivery for unworn items in their original packaging. A full unboxing video is required for damaged or defective items. Earrings, sale items, and customized jewellery are non-returnable. We also provide a packaging video before dispatch for transparency.

Yes, all Saajriwaaj pieces include a 6-month warranty covering manufacturing defects. This does not include issues caused by mishandling, water exposure, or perfume contact.

Orders are dispatched within 1-3 business days. Domestic (India): 3-7 business days. International: 7-14 business days. Tracking details will be shared via email or WhatsApp after shipping.

Yes! Saajriwaaj proudly offers worldwide shipping. International rates and delivery times vary based on your location.

Absolutely. Every order arrives in our signature luxury box, perfect for gifting. You can also add a personalized note at checkout.

Email: saajriwaaj22@gmail.com WhatsApp: wa.me/919988823422 Call: +91 99888 23422 Instagram: @saajriwaaj Our customer care team is always ready to help with any queries.

With proper care, Saajriwaaj jewellery retains its finish for 1–2 years. Keep it dry, avoid perfume, and store it safely after each use.